Documentation & Enablement Specialist

LinkedIn is building a knowledge management foundation within its Strategic Finance Center of Excellence to centralize and modernize key finance operations. The Documentation & Enablement Specialist will create and maintain clear documentation and training materials to ensure process clarity, consistency, onboarding effectiveness, and adoption across Finance.

• Develop and maintain knowledge assets such as SOPs, desktop procedures (DTPs), job aids, onboarding guides, and process maps.

• Conduct stakeholder interviews, shadowing, and discovery sessions to capture accurate end-to-end process details.

• Maintain centralized documentation repositories, including version control and documentation governance standards.

• Support knowledge management initiatives through audits, refreshes, and updates to keep content current and aligned.

• Create training and enablement materials to drive adoption at scale.

• Collaborate across the organization and support culture initiatives related to diversity, inclusion, and belonging.

• Bachelor’s degree in Business, Finance, or a related field, or equivalent practical experience.

• 2+ years of experience in process documentation, knowledge management, or content development.

• Preferred: 3+ years of experience identifying process gaps/inefficiencies and recommending improvements.

• Preferred: Exposure to finance processes (e.g., FP&A, Finance Operations).

• Preferred: Experience with change management and creating enablement content.

• Preferred: Ability to design and develop digital content (e.g., interactive guides, visual aids).

• Skills: SOP development, process documentation, process mapping (Lucidchart/Miro), knowledge management systems, version control, documentation governance.

• Hybrid work model (mix of home and LinkedIn office on select days based on business needs).

• Role based in San Francisco or Sunnyvale.

• Compensation includes base pay range (stated annually) plus potential annual performance bonus, stock, benefits, and other incentive plans.