Staff Product Manager, Cloud Namespace & Capacity

What You’ll Do

Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud: understanding workload needs, provisioning and management flows, defining the right configuration defaults and policies, updates-in-place, and safe deletion. Define and evolve differentiated Namespace offerings (e.g., higher/lower SLA, latency, durability, residency, and cost options) that are easy for customers to understand and trust. Own throughput and capacity management for Namespaces (e.g., autoscaling, TRUs, reserved vs. elastic capacity, scheduling, visibility, limits, and quotas). Drive operational policy and features (Namespace placement in deployment rings, replication, scaling) to deliver highly performant, reliable, and cost-effective service at massive multi-tenant scale. Define and own Namespace SLOs and SLAs , including instrumentation and customer-facing communication of performance and reliability expectations. Own the Namespace APIs & configuration used by customer automation, the Temporal Cloud UI, and other products and services.

What You’ll Bring

Product leadership experience shipping and operating platform/infrastructure products , especially where reliability, performance, and cost tradeoffs matter. Strong systems thinking: ability to translate workload needs into tiering, pricing, policy, quotas/limits, and defaults that scale across many customers. Comfort partnering closely with engineering on technical topics like autoscaling, capacity planning, rolling deployment and placement logic , and resilience patterns—even if you’re not writing production code. Experience defining and managing SLOs/SLAs and using metrics to drive product decisions and prioritization. Ability to build alignment across stakeholders (Engineering, Cloud Ops/SRE, Support, Sales, Solutions, Security) and make clear, durable decisions in ambiguous environments. Clear written and verbal communication, including the ability to produce crisp PRDs, decision docs, and customer-facing explanations.

Nice to Haves

• Experience with multi-tenant systems, workload isolation, and “noisy neighbor” mitigation.
• Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time.
• Background working on placement, routing, data residency, or geo-distributed reliability problems.
• Experience building pricing/packaging inputs for tiered services in partnership with Finance/GTM.

Compensation

The estimated salary range for this role is $185,000 - $260,000, based on experience and location. Additionally, this role is eligible to participate in Temporal's equity plan. Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.

Benefits & Perks

• U.S. Benefits: Unlimited PTO, 12 Holidays + 2 Floating Holidays
• Medical, Dental, Vision: 100% Premiums Coverage
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks: Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend, and more!
• International Benefits: PTO and Benefits outside the United States vary by country, issued in partnership with Remote.com

Travel

Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.

Who You Are

• Product leadership experience shipping and operating platform/infrastructure products, especially where reliability, performance, and cost tradeoffs matter.
• Strong systems thinking and cross-functional collaboration skills.
• Comfort working with engineering on technical topics related to autoscaling, capacity planning, and resilience patterns.
• Excellent written and verbal communication with ability to produce PRDs and customer-facing explanations.

Team Description

Temporal Cloud is Temporal’s managed SaaS product, used by customers to run workloads with varying requirements for throughput, latency, resilience, isolation, data residency, and cost. Namespaces are the primary unit of isolation within Temporal Cloud. In this role you’ll own the Cloud Namespace product surface end-to-end and partner with engineering teams to deliver customer-facing capabilities and shape internal operational systems for namespace placement, provisioning, capacity management, and more.

Tech Stack

Collaboration with engineering on autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns. No explicit codebase details provided, but emphasis on platform/infrastructure product design and operations.