Account Manager

NuxGame is a casino gaming software company that helps iGaming operators access new markets and enhance their brands. We are seeking an Account Manager to own client relationships end-to-end, from onboarding through growth and renewals, acting as a strategic advisor aligned with clients' business goals.

• Own client relationships end-to-end from onboarding to growth and renewals
• Act as a strategic advisor, aligning solutions with clients' business goals and KPIs
• Monitor account performance and proactively identify risks and growth opportunities
• Lead business reviews and performance discussions with stakeholders
• Manage escalations smoothly, coordinating with Product, Tech, Sales, and Operations teams
• Identify upsell and cross-sell opportunities based on client needs and market trends
• Share industry insights and best practices to help clients maximize results

• 2+ years of experience in Account Management, Customer Success, or post-sales roles
• Strong relationship-building skills, including work with senior stakeholders
• Proven track record in retention, growth, and upselling
• Ability to manage the full customer lifecycle independently
• Data-driven mindset with confidence working with KPIs and performance metrics
• Strong communication skills in English (additional languages are a plus)
• Organized, proactive, and solution-oriented approach

• Remote & Flexible: Work from anywhere with core hours 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri
• Timely payment for compensation
• Personal equipment provided for comfortable and efficient work
• Regular knowledge sharing gatherings and industry trend discussions
• Supportive team environment focused on results and mutual respect
• Creative freedom and professional expression encouraged
• 24 vacation days per year + 5 sick days (without medical confirmation)
• Friendly atmosphere free from unnecessary bureaucracy