Applications Support Engineer (Level 3)

Devexperts is seeking an Applications Support Engineer (Level 3) to join their team. This role involves managing sophisticated trading/finance software infrastructure, maintaining cloud and bare metal instances, and providing critical 24/7 support for production environments.

• Work closely with Support, QA and Development teams for setting up, configuring and maintaining applications as part of the infrastructure
• Deploy, install, configure and maintain sophisticated Trading/Finance and related software
• Configure bare metal and cloud instances to host various types of applications
• Administer UNIX/Linux OS installation, configuration and maintenance
• Deploy and configure cloud-based servers, provision servers and storage, configure firewalls, VPN, and monitoring
• Install and manage monitoring systems
• Implement automation activities to eliminate routine tasks
• Troubleshoot problems in testing and production environments
• Communicate with clients and partner companies on technical subjects
• Participate in on-call support rotation for 24/7 coverage
• Guide and mentor Tier II engineers
• Share knowledge within and across teams

Must-have skills:

• 3+ years of experience in UNIX/Linux administration
• Experience working as a Tier III Support engineer
• Strong OS-level administration on Linux and/or UNIX
• Experience with Amazon compute cloud
• Hands-on scripting with Bash, Python, and/or Groovy
• In-depth knowledge of TCP/IP and ISO/OSI stack
• Experience with Apache, Nginx, HAproxy, Envoy, etc.
• Experience with networking (routing, IP, TCP, UDP, DNS)
• Experience with monitoring and logging tools (Zabbix, Elasticsearch, OpenSearch, Grafana, Kibana, Dynatrace, Prometheus)
• Ability to read and analyze application errors
• Strong troubleshooting and analytical skills
• Handle multiple tasks and projects simultaneously
• Understanding of ITIL processes
• Good command of English (written and verbal)

Nice-to-have skills:

• Experience with CI/CD pipelines
• Knowledge of IP Multicast
• Experience with cluster technologies and high availability systems
• SQL command language experience
• Ansible experience
• Java programming knowledge
• Trading/exchange/risk management software experience
• Atlassian software experience (JIRA, Confluence)

Work Arrangement:

• Hybrid/remote work mode available in Georgia
• Flexible working hours
• 24/7 on-call support rotation

Health and Recreation Benefits:

• 24 working days of paid vacation
• 3 fully paid additional wellness days per year
• FitPass access
• VIP medical insurance

Facility Benefits:

• Modern office with new equipment
• PlayStation and table football
• Meals and free drinks/snacks

Professional Development:

• Unlimited access to self-learning platforms
• Certification opportunities
• Mentorship Program
• Georgian language courses for foreign employees

Community Benefits:

• Teambuilding activities and corporate parties
• Football and billiard clubs
• Conference and professional fair opportunities
• Personal branding support