Technical Account Manager (Estonia)

Farsight Vision is seeking a Technical Account Manager to serve as the primary point of contact for clients, combining client-facing skills with technical expertise to ensure successful product adoption and usage.

• Act as the main point of contact for clients with focus on technical aspects of the product
• Understand client use cases and translate them into clear technical requirements
• Support clients during integration, onboarding, and ongoing product usage
• Collaborate closely with engineering, product, and support teams
• Assist with troubleshooting, issue resolution, and escalations
• Monitor product usage and proactively suggest improvements
• Conduct demos, onboarding sessions, and provide technical guidance
• Ensure transparency on account status, risks, and priorities

• 3+ years in Technical Account Management, Customer Success, or Technical Support in tech companies
• Strong understanding of technical products (APIs, integrations, systems, infrastructure)
• Ability to translate business needs into structured technical tasks
• Experience working with cross-functional teams (engineering, product)
• Strong communication and stakeholder management skills
• Proactive, problem-solving mindset
• Upper-intermediate+ English
• Nice to have: Experience in defense, robotics, AI, or hardware domains; Familiarity with real-time systems or data processing; Willingness to travel and participate in client demos

Why us:

• Real impact - products used in critical, real-world environments
• Strong engineering culture
• Startup dynamics - fast decisions, low bureaucracy
• Flexible setup - remote work, flexible schedule, paid vacation & sick leave