SVP, Chief Communications Officer

Experian is a global data and technology company that powers opportunities for people and businesses through data, analytics, and software. The Senior Vice President, Chief Communications Officer for North America will lead external communications and reputation management across the region while partnering with global leadership to shape broader communications initiatives.

• Direct comprehensive external communications strategies and initiatives for North America, ensuring alignment with organizational goals and messaging.
• Partner with the Global Chief Communications Officer and global communications leaders to shape priorities, manage issues, standardize reporting, and share best practices across markets.
• Safeguard and enhance Experian’s brand and reputation by proactively managing external perceptions and reinforcing key narratives.
• Oversee crisis communications and issues management, providing strategic counsel and rapid response to protect company interests.
• Develop and amplify executive voices through thought leadership, speeches, and high-impact public engagements.
• Lead media relations, cultivate relationships with key journalists and outlets, and secure effective coverage of company news and initiatives.
• Lead, mentor, and inspire a high-performing communications team and foster a culture of excellence and collaboration.
• Partner with Legal, Compliance, Government Affairs, HR, and business leaders to anticipate communications needs and ensure aligned messaging.

• 15+ years of progressive experience in corporate communications, public relations, or related fields.
• At least 7 years in a senior executive leadership role.
• Experience in a highly regulated, consumer-focused, or technology/data-driven industry (preferred).
• Proven success managing external communications for a large public company.
• Expertise in crisis management, executive communications, and brand reputation strategy.
• Exceptional storytelling, strategic planning, and executive influencing skills.
• Ability to navigate complex stakeholder environments and communicate with clarity, diplomacy, and impact.
• Strong media relationships and deep understanding of the North American media ecosystem.
• Bachelor’s degree required; advanced degree preferred.

• Location: Costa Mesa, California or near a North America hub (New York City, Chicago, San Jose, Austin, Allen).

• Travel: Periodic travel required.

• Compensation: Executive-level total rewards package; eligible for variable pay opportunity.

• Time off: Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays.

• Benefits: Medical, dental, vision, and matching 401(k).