E.L.F. BEAUTY
Coordinator, Digital Commerce
Summary
e.l.f. Beauty is a clean, cruelty-free beauty company with a multi-brand portfolio and rapidly growing digital business. The Coordinator, Digital Commerce provides day-to-day operational support across digital commerce channels (Web, App, TikTok Shop, and emerging platforms) to ensure promotions, merchandising updates, and analytics are executed accurately and on time. This role partners cross-functionally to maintain a seamless, high-performing digital path to purchase.
What you'll do
Support daily digital commerce operations including pacing updates, revenue tracking, and inventory health checks.
Monitor in-stock status and coordinate launch readiness (SKU setup, timing, and go-live requirements).
Execute the promotional calendar by setting up promotions (discounts, loyalty offers, GWPs) and completing QA/testing prior to launch.
Track inventory risks (low stock, overstock, discontinued items) and help coordinate mitigation actions (sell-through tactics and merchandising updates).
Assist with subscription/auto-replenishment program operations including setup support, site checks, and issue escalation.
Update onsite merchandising (collections, product sorting, navigation, site updates, and launch checks) to support conversion.
Support product setup and maintenance (SKU details, availability, pricing checks, tagging, and content hygiene).
Coordinate product listings and promotion setup for social commerce channels, ensuring feeds/listings are complete and aligned to launch timelines.
Identify issues and coordinate resolution with internal teams and external partners.
Assist with weekly/monthly and ad hoc reporting; track and summarize KPIs (sales, conversion, AOV, promotional lift, sell-thru) and share insights.
Maintain accuracy across tools/trackers and support data QA for dashboards and reporting.
Requirements
Bachelor’s degree required (or equivalent practical experience).
1–3 years of relevant experience in digital sales, operations, merchandising, or a related role.
Hands-on experience with a Shopify storefront preferred (admin, reporting, products, collections, merchandising, promotions coordination, QA).
Interest in social commerce; familiarity with TikTok Shop is a plus.
Strong Excel skills (pivot tables, lookups, basic data manipulation) and comfort working with large datasets.
Highly organized with strong attention to detail; able to manage SKU-level accuracy, promo setup, and launch checklists.
Clear communication skills; ability to coordinate across teams, escalate issues quickly, and operate in a fast-paced environment.
Conditions
Hybrid work schedule: 3 days in office and 2 days at home.
Flexible time off and year-round half-day Fridays.
Total compensation includes base salary, annual performance bonus, and equity; bonus program may pay up to 200% of target based on company performance.
Benefits include medical, dental, and vision insurance; retirement savings plan; gender-neutral parental leave; unlimited paid time off.