Lead Client Success Manager

TechHuman is a minority-owned, woman-led consultancy focused on connecting top talent with organizations by defining complex technical requirements and filling critical roles.

They are hiring a Lead Client Success Manager to develop new B2B relationships, engage prospects, and ultimately help scale a Sales team around this role.

• Travel to local client sites and liaise with companies across the country.
• Source, email, text, call, and qualify leads to develop new B2B relationships.
• Conduct discovery conversations and build relationships with key stakeholders in target markets.
• Consult with clients using data on hiring trends, pay rates, technology trends, and related topics.
• Over time, lead the charge in building and scaling a Sales team.

• 5+ years of professional experience in Client Success and Business Development.
• Excellent communication and interpersonal skills, including negotiation.
• Ability to work with urgency in a fast-paced, ever-changing environment.
• Strong problem-solving skills and ability to align interests across diverse groups.
• Strong organizational skills and a focus on improving efficiency.
• Empathy and people-first mindset.
• Preferred: Experience leading Client Success Managers/BDRs in an agency setting.
• Preferred: Experience defining technical requirements across roles such as Software Engineering, Project Management, and Data Engineering.
• Preferred: Proven success leading sales teams in revenue generation, new client adoption, and client success.
• Preferred: Track record of sourcing leads/clients while maintaining a diverse book of business.

• Fully remote work environment.
• Flexible Time Off.
• Competitive salary plus commissions.
• Benefits including healthcare premiums paid by TechHuman and a 401(k).
• Quarterly team summits and team building in San Antonio with all expenses paid.
• Continued learning in technical disciplines and professional training.
• Opportunity to scale a Sales team within an established practice.