Senior Account Manager/Customer Success

A global product-driven company in the digital advertising space seeks a Senior Account Manager to join their remote team. You will manage and expand a portfolio of client accounts, ensuring strong performance and fostering long-term partnerships through strategic relationship building and campaign optimization.

• Build and maintain strong relationships with clients, acting as their primary point of contact
• Monitor campaign performance and proactively identify areas for optimization
• Analyze data and translate insights into actionable improvements
• Implement optimizations and ensure delivery against agreed KPIs
• Coordinate with internal teams (product, technical, commercial) to achieve business goals
• Handle day-to-day client communication, resolve issues, and align on expectations
• Provide feedback and insights to support product enhancements and ongoing improvements

• 2+ years of experience in Account Management, Customer Success, or Ad Operations within AdTech
• Solid understanding of the programmatic ecosystem (DSPs, SSPs, exchanges, etc.)
• Experience with audio monetization (in-app, podcasts, or streaming) is a strong advantage
• Strong analytical mindset with the ability to work with performance data
• Experience investigating campaign issues (delivery, discrepancies, traffic quality)
• Excellent communication and negotiation skills
• Upper-intermediate or higher level of English (written and spoken)
• Strong organizational skills and ability to manage multiple priorities
• Self-driven and comfortable working independently in a fast-paced environment

Full-time remote position