Experian
Relationship Manager – Indirect / Partner Accounts
Summary
Experian is a global data and technology company providing data, analytics, and software solutions across multiple industries. The Relationship Manager for Indirect/Partner Accounts manages partner relationships to drive adoption, protect revenue, and expand Experian’s footprint within partner ecosystems. The role supports joint growth plans with account teams and internal stakeholders across multiple markets and time zones.
What you'll do
Manage daily partner relationships to ensure successful execution, adoption, and ongoing engagement across the indirect client portfolio.
Partner with Account/Client Executives and internal teams to support joint growth plans and expansion opportunities.
Drive solution adoption, protect existing revenue, and identify opportunities to expand within partner ecosystems.
Enable partners to become operationally successful and deliver value using Experian data, software, and analytics.
Coordinate partner onboarding and enablement efforts across teams.
Monitor partner performance, track risks, and manage escalations to resolution.
Serve as the voice of the partner internally to improve solutions and the overall partner experience.
Support partners across multiple markets and time zones; travel for key engagements and milestones as needed.
Requirements
5+ years of experience in account management, customer success, relationship management, or sales support in an indirect or partnership-based model.
Experience managing complex client or partner relationships.
Ability to translate technical or complex concepts into clear, actionable insights.
Experience working with data, software, analytics, or technology-driven solutions.
Industry experience in indirect, financial services, partnerships, or related fields.
Bachelor’s degree required.
Willingness to travel to support partner engagements and key milestones.
Conditions
Location flexibility: remote, hybrid, or in-office; role supports North America and partners across multiple time zones.
Compensation includes a base pay range (not specified) plus variable pay opportunity and sales incentive plan.
Benefits include medical, dental, vision, and matching 401(k).
Flexible time off including volunteer time off, vacation, sick time, and 12 paid holidays.