Strategic Account Specialist - Kentuckiana South

Phathom Pharmaceuticals is a biopharmaceutical company focused on transforming treatment for gastrointestinal (GI) diseases with products including VOQUEZNA and combination packs for H. pylori. The Strategic Account Specialist drives regional business impact by engaging highest-value GI accounts, expanding pull-through in priority accounts, and supporting field capability through training and development.

• Achieve and exceed regional sales objectives by engaging highest-value gastroenterology customers in collaboration with multiple Territory Sales Representatives.
• Maintain advanced product and disease-state expertise to conduct in-depth clinical discussions with gastroenterologists, advanced practice providers, and office staff; address clinical questions and objections.
• Assess regional market dynamics, access opportunities, and competitive trends; align strategy with field partners to accelerate pull-through.
• Operate effectively in an overlay model across multiple territories to enhance coverage, increase prescribing depth, and ensure coordinated execution in priority accounts.
• Serve as a regional trainer by supporting new-hire onboarding, field skill development, and facilitating workshops/capability sessions at regional and national meetings.
• Partner with the Regional Sales Manager on strategic business planning and alignment of overlay priorities with territory and regional goals.
• Collaborate cross-functionally with Marketing, Training, Sales Operations, and other commercial partners to share best practices and drive operational excellence.
• Complete administrative and operational responsibilities, including CRM usage, expense management, and adherence to company/regulatory compliance standards.

• Education: Bachelor’s degree from an accredited college or university.

• Experience: Minimum 5 years of successful pharmaceutical sales experience (external candidates); internal candidates with exceptional performance may be considered with fewer years.

• Performance: Documented, consistent achievement of sales objectives with formal recognition (e.g., awards, top rankings, President’s Club or equivalent).

• Product launch: Demonstrated success launching new products and driving adoption in competitive markets.

• Business/analytics: Advanced analytical and business acumen to interpret market dynamics and apply insights to strategy.

• Customer engagement: Ability to build and sustain professional relationships with GI physicians, advanced practice providers, and office staff in live and virtual settings.

• Tools: Proficiency with Microsoft Office (Excel, PowerPoint) and digital platforms such as Veeva Engage, Teams, and Zoom.

• Work style: Adaptable and effective in a fast-paced environment with shifting priorities.

• Travel: Valid driver’s license, safe driving record, and ability to travel extensively (including overnights) and attend national/regional/corporate meetings.

• Preferred: Experience succeeding in an overlay model; experience as peer mentor/field trainer/facilitator with strong presentation skills; GI specialty (or other specialty) sales experience.

• Location/territory coverage: Regional role covering Bowling Green, Lexington, and Elizabethtown; cross-territory responsibility beyond a traditional Territory Sales Representative.

• Travel: Extensive regional travel with overnights; attendance at national, regional, and corporate meetings as required.

• Work arrangements: Hybrid and flex working arrangements.

• Time off: Unlimited Time Off; 17 paid company holidays plus a year-end winter shutdown; comprehensive paid leave including 16 weeks paid parental leave and a 4-week part-time Bridge-Back-to-Work program.

• Benefits: Competitive medical, dental, and vision; Roth & Traditional 401(k) with annual employer match; long-term incentive equity; ESPP; annual fitness & wellbeing reimbursement; company-provided life and AD&D; short- and long-term disability; company-funded HSA plan; accident and hospital indemnity; EAP; recognition program; employee discounts.