Assistant, Ticket Sales & Service Operations

The San Diego Padres are hiring a part-time Assistant, Ticket Sales & Service Operations to support Ticket Sales & Service leadership and coordinate sales-related events and operations. The role helps plan and execute client-facing events, supports Petco Park Tours and game day activities, and provides administrative and operational assistance across internal departments.

• Provide primary administrative support to Ticket Sales & Service leadership teams
• Support Ticket Sales & Service Operations coordination, including game day facility reporting and production notes processes
• Brainstorm, plan, coordinate, and execute client-facing events at Petco Park and off-site (thank-you, prospecting, and member events)
• Collaborate with Marketing and Creative on sales collateral support and maintain digital files (photos and venue information)
• Support Padres Road Trips by coordinating buyer communications and travel plans
• Support Petco Park Tours operations (ticketing, guest check-in, coordinating private/youth/educational tours, tour guide briefings, event orders, and production notes)
• Draft contracts, update invoices, and take payments as sales support
• Serve as main contact for select game day event clients; prepare event orders and production notes and help fulfill food/beverage needs and special requests
• Communicate internal and external events and maintain calendar/ballpark updates and limitations
• Perform other duties as assigned

• Proficiency with computers and MS Office (Word, Excel, Outlook) and comfort using CRM tools; ability to learn new software
• Strong written and verbal communication skills and ability to collaborate effectively
• Excellent time management and organizational skills; ability to multitask and meet strict deadlines
• Professional demeanor with discretion, integrity, and accountability; punctual and reliable attendance
• Bilingual English/Spanish (plus)
• At least 18 years old by start of employment
• High school diploma or GED required; some college preferred
• Minimum 1 year of customer/guest service or sales experience in a fast-paced, high-pressure environment (ticket services preferred)
• Ability to work flexible hours including evenings, weekends, holidays, and overtime as needed; expected to work all Padres home games
• Physical ability to access ballpark areas for prolonged periods and lift/transport up to 25 pounds
• Must successfully complete post-offer, pre-employment requirements including a background check

• Part-time position
• Flexible schedule required (evenings, weekends, holidays, overtime as needed); expected to work all Padres home games
• Hourly pay rate: $21.14 (subject to San Diego Living Wage Ordinance increases for eligible employees)
• Benefits/perks include PTO, employee discounts, appreciation, and recognition opportunities
• Employment contingent on successful completion of background check and other pre-employment requirements