Associate Territory Representative

Inogen is hiring a Key Account Specialist to drive clinical adoption, education, and utilization of Inogen solutions across a defined territory to support sales results. The role supports National and Key Accounts and serves as the primary field-based educator and subject matter expert to ensure successful adoption, ongoing support, and long-term brand loyalty.

• Manage a portfolio of strategic key accounts to drive revenue growth, retention, new product adoption, and overall account health.
• Build relationships with key stakeholders, decision makers, and influencers; conduct regular business reviews.
• Manage relationships across multiple branch locations to generate demand and support growth.
• Gather and analyze market and competitive intelligence.
• Develop and execute quarterly and annual account plans, identifying growth opportunities and potential risks.
• Conduct in-services and customer training; identify evolving needs and recommend aligned solutions.
• Serve as primary escalation point for customer concerns and coordinate resolution with internal teams.
• Forecast account performance and maintain accurate CRM records.
• Increase customer adoption through education, insights, and strategic guidance.

• Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.

• Experience: 5+ years in account management, sales, or business development; demonstrated success managing high-value or enterprise-level accounts.

• Skills: Account management, solution selling, customer relationship development, data interpretation for strategic decisions, strong communication/presentation/negotiation, cross-functional collaboration.

• Tools: Proficiency with CRM tools, Microsoft Office, and sales technologies.

• Certifications: Industry certifications are a plus but not required.

• Travel up to 75% as required.
• Compensation includes base salary plus variable compensation under a Sales Commission Plan.
• Benefits include health, dental, and vision insurance; 401(k) with employer contribution and match; generous paid leaves (vacation, sick leave) and paid volunteer time.