Virtual Executive Assistant

MCI is a US-based, tech-enabled business services organization delivering CX, BPO, and XaaS solutions across multiple industries. The Virtual Executive Assistant role provides high-level remote administrative support to senior management to improve scheduling, travel coordination, and operational efficiency.

• Manage complex calendars and coordinate appointments for senior management.

• Support executive operations through planning, logistics, and administrative tasks.

• Perform data entry, document preparation, record keeping, and general administrative support.

• Coordinate travel arrangements including flights, accommodations, and transportation.

• Handle confidential communications and sensitive information with discretion.

• Organize meetings, conferences, and events end-to-end.

• Screen phone calls, manage correspondence, and prepare required documentation.

• Process bills, manage expenses, and maintain financial records.

• Run errands and complete miscellaneous administrative tasks as needed.

• Create and maintain action items, to-do lists, and follow-up schedules.

• Support Chief of Staff and assist with project management tasks.

• Handle procurement and logistics activities to ensure operational efficiency.

• Provide proactive status updates and ensure follow-through on assigned work.

• Proven experience as an Executive Assistant or Personal Assistant (preferably in a BPO environment).

• Excellent written and verbal English communication skills.

• Strong judgment and discretion when handling confidential information.

• Knowledge of office management systems and procedures.

• Proficiency with Microsoft Office Suite, especially Excel and PowerPoint.

• Exceptional time management, organization, and attention to detail.

• Strong problem-solving skills; ability to multitask and prioritize effectively.

• High-speed internet connection with minimum 20 Mbps download speed.

• Authorization to work in the country where the position is based.

• Willingness to undergo a Level II background/security investigation and drug screening.

• Remote position.

• Flexible working hours, primarily aligned with EST.

• Benefits include PTO and paid holidays.

• Incentive contests (daily/weekly/monthly) with cash bonuses and prizes.

• Medical, dental, and vision coverage after 30–60 days of employment.

• Retirement savings plans where available.

• Short-term disability and life insurance options; supplemental accident and critical illness insurance.

• Paid training, career growth opportunities, and internal promotions.

• Collaborative team environment and casual dress code.