Analyst, Analytics

Toyota Financial Services (Toyota North America) is hiring an Analyst for its Analytics teams to generate actionable insights and support data-driven decision-making across the organization. The role focuses on framing business problems, analyzing data, and communicating recommendations through storytelling and visualization.

• Identify business needs and clarify the underlying questions to properly frame analyses.
• Use SQL/Python/R to pull, organize, and prepare data for analysis.
• Explore data and apply quantitative and statistical methods to uncover insights.
• Evaluate quantitative and qualitative impacts of potential actions considering customers, employees, and company outcomes.
• Recommend actions and communicate insights via presentations (PowerPoint), visualizations (Tableau), and clear written/verbal communication.
• Coordinate with stakeholders to implement and measure recommended actions.
• Build relationships with cross-functional partners (e.g., Sales, Marketing, Servicing, Insurance, Risk, Technology, Legal/Compliance, Finance, Treasury).
• Continuously develop analytical, technical, and communication skills through training and on-the-job learning.
• Develop subject-matter expertise by understanding business strategies, processes, policies, and data.
• Guide/mentor other analysts on best practices for analysis and data storytelling.

• Bachelor’s degree (or higher) in a quantitative or related field (e.g., Business Analytics, Information Science, Business/Finance, Economics, Mathematics, Engineering, Marketing, Consumer Insights, STEM).
• At least 1 year of relevant work experience.
• Demonstrated coding experience in SQL, Python and/or R (tested during interviews).
• Strong problem-solving skills across data acquisition, manipulation, cleaning, analysis, and presentation of results.
• Basic statistics knowledge.
• Presentation skills, including delivering strategic recommendations and explaining technical concepts to non-technical audiences.
• Intellectual curiosity and ability to seek truth in data.
• Experience collaborating with others.

Added bonus:

• MBA or Master’s degree in an analytical field.
• Experience in auto finance or consumer lending.
• Experience in analytics areas such as contact center/service operations, legal/compliance, sales, pricing, accounting, risk, fraud, or learning & development analytics.
• Intermediate to advanced statistics knowledge.

• Location: Toyota Headquarters; onsite Monday–Thursday and remote Fridays.
• No employment-based visa sponsorship available for this position.
• Benefits/perks include professional growth programs and tuition reimbursement, vehicle purchase discount, lease vehicle program (if applicable), comprehensive healthcare and wellness plans, 401(k) with company match plus annual retirement contribution, paid holidays and PTO, referral services (prenatal/adoption/childcare/schools), and tax-advantaged accounts (HSA, healthcare FSA, dependent care FSA).