Scheduling Assistant

Summary

A virtual dermatology practice providing medical, surgical, and cosmetic care is seeking a Scheduling Assistant to support healthcare professionals by managing appointments, handling patient inquiries, and maintaining medical records in a remote environment.

What you'll do

Answer inbound calls to schedule appointments for new or existing patients, assist with scheduling and contact center activities, collect and document patient medical history into the electronic medical record (EMR), perform other duties as assigned

Requirements

High school diploma or equivalent (healthcare-specific training preferred but not required), friendly and professional demeanor, strong written and verbal communication skills, empathy and caring attitude toward patients, self-motivated and detail-oriented, ability to maintain strict patient confidentiality and adhere to HIPAA laws, reliable high-speed internet connection, quiet private workspace, must live in Mississippi

Conditions

Remote work, full-time position Monday-Friday 11:00 AM to 7:15 PM CST plus one Saturday every 8 weeks 6:45 AM to 12:45 PM CST, equipment provided (secure laptop, monitor, headset, webcam)