CXG
Become a Luxury Brand Evaluator in New York - Apply Now
Summary
CXG is a global customer experience company connecting premium brands with evaluators worldwide. The Luxury Brand Evaluator role focuses on discreetly assessing luxury customer experiences in New York and submitting structured feedback to help brands improve service quality.
What you'll do
Choose and apply for evaluation assignments that match your profile and preferences.
Visit luxury boutiques in person or complete online evaluations from home.
Interact with sales associates and observe ambiance, service quality, and the overall customer journey.
Submit honest, detailed feedback using CXG’s platform via questionnaires.
Complete certifications and manage missions through the CXG Live mobile platform.
Requirements
Age requirement: 21+ in the United States.
Current customer of premium and luxury brands.
Must not be under contract with any retail brands (to ensure impartiality).
Punctual, organized, detail-oriented, reliable, and observant.
Passion for customer experience and ability to provide honest feedback.
No prior experience required.
Conditions
Flexible, assignment-based work; each in-store visit takes approximately 20 minutes.
Opportunity to complete several missions per month.
Compensation varies by mission complexity; purchase-based missions may include reimbursement for approved items per mission brief.
Work managed via a user-friendly mobile platform (CXG Live) for missions, certifications, and feedback.