Junior Customer Support Representative (Entry-Level)

Join JustMarkets, a global CFD broker, as a Junior Customer Support Representative. Support English-speaking clients through multiple channels while learning about the investment industry in a fast-growing, flexible work environment.

• Support English-speaking customers via chats, emails, and callbacks
• Explain financial products and services in a clear and friendly manner
• Solve customer issues using documented processes with team support
• Keep customer information updated and accurate
• Suggest improvements to enhance customer experience and internal processes

• At least some experience in customer-facing roles (support, retail, hospitality, volunteering, tutoring)
• English proficiency at B2 level or higher
• Strong empathy, patience, and clear communication skills
• Quick learner with curiosity about how things work
• Reliable, organized, and detail-oriented
• Nice to have: Interest in fintech or digital products
• Nice to have: Experience with CRM or ticketing tools

• Remote work (work from anywhere)
• Friendly and supportive team culture
• Structured onboarding and mentoring
• Medical insurance after probation period
• Compensation for courses and language learning
• Gym membership or sports equipment reimbursement
• 10 paid sick leave days and 160 paid vacation hours per year
• Full support with private entrepreneur setup and tax compensation