Mind Friend
Psychologist Assistant (Remote)
Summary
Mind Friend is a fast-growing telehealth platform providing accessible psychological support remotely. The Telehealth Psychologist Assistant supports licensed psychologists by managing client-facing coordination and clinical operations to ensure a smooth virtual care experience.
What you'll do
- Guide new clients through intake and onboarding; ensure paperwork, consent forms, and assessments are completed before the first session
- Coordinate calendars, schedule appointments, and manage cancellations and rescheduling for multiple psychologists
- Provide virtual session support by troubleshooting video, audio, and platform connectivity issues
- Assist with clinical administration by preparing session materials, organizing EHRs, and proofreading non-clinical documentation
- Respond to patient inquiries via email and secure messaging with professionalism and promptness
- Maintain confidentiality and ensure compliance with HIPAA and other patient privacy regulations
Requirements
Experience: 3+ years as a psychology assistant, psychiatric technician, medical assistant in mental health, or similar clinical support role
Education: Bachelor’s degree in Psychology, Social Work, Counseling, or a closely related field
Technical: Proficiency with telehealth software, electronic health records (EHR), and secure communication platforms
Soft skills: High emotional intelligence, active listening, and ability to remain calm and supportive with individuals in distress
Compliance: Strong understanding of HIPAA guidelines and patient data security best practices
Conditions
Location: 100% remote (work from anywhere)
Schedule: Full-time or part-time; flexible scheduling options
Compensation: Competitive compensation; salary commensurate with experience
Benefits: Home office stipend for ergonomic and secure workspace setup
Growth: Continuous learning and career advancement opportunities in digital mental health