Future Opening: Customer Relations Representative - State Farm Agent Team Member

Joe Ronco's State Farm agency is seeking a Customer Relations Representative (Agent Team Member) to deliver exceptional customer experiences that support agency growth. The role focuses on resolving customer inquiries, maintaining accurate records, and coordinating with the team to anticipate and meet community needs.

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.
• Support the sales team and agent.

• Strong communication skills.
• Strong problem-solving skills.
• Customer service experience preferred.
• Ability to handle high-stress situations calmly.

• Remote position.
• Benefits include 401(k) matching, performance-based bonus, competitive salary, free uniforms, opportunity for advancement, paid time off, and training & development.
• Compensation stated as $20,000.00 - $31,000.00 per year.