Executive Assistant

Empathy is a technology and human-care company helping families navigate loss and major life transitions, supporting over 45 million people across North America. The Executive Assistant will provide comprehensive administrative and operational support to three C-suite executives in the New York office to keep leaders and their teams organized, efficient, and prepared.

• Manage calendars for three C-suite executives, coordinating internal and external meetings professionally.
• Process expense reports, receipts, and reimbursements accurately and on time.
• Coordinate business travel logistics (flights, accommodations, ground transportation, itineraries) for executives and occasionally their team members.
• Coordinate and prepare for client meetings hosted by executives and their teams to ensure seamless on-site experiences for clients and partners.
• Coordinate team meetings and off-sites, including agendas and follow-up actions.
• Help executives stay organized and on schedule during busy periods and shifting priorities.
• Support People Team initiatives as needed, including special projects and event coordination.

• 3–5 years of experience in executive support roles with proven administrative excellence.
• Outstanding calendar management skills, including experience supporting multiple executives.
• Experience with expense management systems and travel booking.
• Exceptional attention to detail and strong follow-through.
• Strong written and verbal communication skills.
• Proficiency with Google Workspace, Slack, and travel booking systems.
• Track record of high-fidelity, high-integrity decision making.
• Proven ability to handle confidential information with discretion and care.

• Location: New York office with a requirement of 3 days in-person.
• Reporting line: Reports directly to the Head of People, US.
• Occasional support for team travel and involvement in special projects and event coordination.