Roku
Sales Operations Analyst
Summary
Roku, a leading TV streaming platform, is hiring a Sales Operations Analyst to support its hardware/devices TV business. The role supports sales leadership through reporting, forecasting, demand planning, and trend analysis to drive key cross-functional initiatives.
What you'll do
Support hardware devices demand planning activities.
Participate in weekly and bi-weekly CPFR calls with major retailers; capture takeaways and action items.
Create and maintain a rolling sales plan by major account, ensuring accuracy and timely updates.
Assist with weekly and daily sales forecasts and account reviews; prepare reports and compare results vs. objectives.
Track inventory levels, sales trends, and market conditions to surface risks and opportunities.
Join weekly meetings with supply and order management; follow up on assigned tasks.
Prepare and present forecasts to stakeholders in a clear, organized format.
Support the Director of Business Planning and VP of Retail Strategy with short- and long-term strategic planning, annual business plans, and budgets.
Communicate status, risks, and opportunities to extended stakeholder groups in a structured manner.
Contribute to new reporting and dashboards that enable continuous improvement.
Document and update business processes, roles/responsibilities, and end-to-end workflows (process mapping) under senior guidance.
Requirements
Bachelor’s degree and 2+ years of experience in forecasting (or equivalent combination of education and experience).
Preferred industry experience: consumer electronics, e-commerce, retail, or digital media.
Expertise with Excel, PowerPoint, and NetSuite.
Hands-on experience with data visualization tools (Tableau or Looker).
Strong problem-solving skills; ability to operate in a fast-paced, high-energy environment.
Data-driven approach with a track record of continuous improvement and driving results.
Sales operations and/or data science/modeling experience is highly desirable.
Familiarity with statistical modeling and forecasting techniques.
Proven ability to collaborate effectively across departments and functions.
Experience working in multi-site, virtual, and cross-cultural environments.
Conditions
Hybrid work: in-office Monday through Thursday; Fridays flexible/remote (role- and office-dependent exceptions apply).
Benefits eligibility includes health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off (availability may vary by location/role).
California-only pay range disclosed: estimated annual base salary $80,000–$90,000 (candidate-specific factors apply).