Lensa
Virtual Assistant
Summary
MCI, a fast-growing tech-enabled business services company providing CX/BPO and cloud solutions, is hiring a remote Virtual Assistant. This role supports the Executive Assistant by handling administrative work, organizing priorities, and ensuring timely, accurate completion of tasks with minimal supervision.
What you'll do
Perform a variety of administrative duties and provide support in a team-based environment
Capture and input information accurately and efficiently into company databases
Maintain and keep filing systems up to date
Communicate effectively with stakeholders and respond to emails and phone calls
Schedule meetings and manage calendars
Book travel and accommodations
Manage contact lists, prepare customer spreadsheets, and maintain online records
Create presentations as assigned
Meet team productivity and accuracy standards
Handle sensitive information confidentially
Follow policies, procedures, and assigned workflows; perform other duties as needed
Requirements
Proven experience as a Virtual Assistant or Office Admin Assistant (BPO experience preferred)
Knowledge of office management systems and procedures
Proficiency in Microsoft Office, especially Excel and PowerPoint
Excellent English written and verbal communication skills
Strong time management, prioritization, organization, and multitasking skills
High attention to detail with problem-solving ability
Wired high-speed internet connection (20+ Mbps download)
Ability to type swiftly and accurately (20+ words per minute)
Education: High School Diploma/GED
Must be authorized to work in the country where the job is based
Willing to complete application screening questions and a brief pre-employment test
May be required to pass Level II background/security investigation with fingerprinting and drug screening (program/location dependent)
Conditions
Employment type: Full-time
Work arrangement: Remote
Benefits/perks may include paid time off and paid holidays, incentives and contests, medical/dental/vision for eligible full-time employees (timelines vary), retirement savings programs where available, short-term disability, life insurance, supplemental accident/critical illness insurance, paid training, career growth opportunities, and casual dress code
Work involves prolonged sitting/standing and computer/phone headset use; may occasionally move/handle items up to 40 lbs