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Lensa

Virtual Assistant

Remote Lead $4.5k–$8.8k/moest.

Summary

MCI, a fast-growing tech-enabled business services company providing CX/BPO and cloud solutions, is hiring a remote Virtual Assistant. This role supports the Executive Assistant by handling administrative work, organizing priorities, and ensuring timely, accurate completion of tasks with minimal supervision.

What you'll do

  • Perform a variety of administrative duties and provide support in a team-based environment

  • Capture and input information accurately and efficiently into company databases

  • Maintain and keep filing systems up to date

  • Communicate effectively with stakeholders and respond to emails and phone calls

  • Schedule meetings and manage calendars

  • Book travel and accommodations

  • Manage contact lists, prepare customer spreadsheets, and maintain online records

  • Create presentations as assigned

  • Meet team productivity and accuracy standards

  • Handle sensitive information confidentially

  • Follow policies, procedures, and assigned workflows; perform other duties as needed

Requirements

  • Proven experience as a Virtual Assistant or Office Admin Assistant (BPO experience preferred)

  • Knowledge of office management systems and procedures

  • Proficiency in Microsoft Office, especially Excel and PowerPoint

  • Excellent English written and verbal communication skills

  • Strong time management, prioritization, organization, and multitasking skills

  • High attention to detail with problem-solving ability

  • Wired high-speed internet connection (20+ Mbps download)

  • Ability to type swiftly and accurately (20+ words per minute)

  • Education: High School Diploma/GED

  • Must be authorized to work in the country where the job is based

  • Willing to complete application screening questions and a brief pre-employment test

  • May be required to pass Level II background/security investigation with fingerprinting and drug screening (program/location dependent)

Conditions

  • Employment type: Full-time

  • Work arrangement: Remote

  • Benefits/perks may include paid time off and paid holidays, incentives and contests, medical/dental/vision for eligible full-time employees (timelines vary), retirement savings programs where available, short-term disability, life insurance, supplemental accident/critical illness insurance, paid training, career growth opportunities, and casual dress code

  • Work involves prolonged sitting/standing and computer/phone headset use; may occasionally move/handle items up to 40 lbs

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