Virtual Assistant

Novartis Norge is seeking a highly organized Virtual Assistant to provide administrative and operational support to the team. The role supports day-to-day coordination, communication, and reporting through a mix of remote work and occasional in-person local store visits.

• Manage schedules, appointments, and communications for team members.
• Organize and coordinate virtual meetings and video calls.
• Prepare and format documents, reports, and presentations.
• Handle emails, inquiries, and client communication efficiently.
• Provide customer service via email, chat, or phone.
• Liaise with vendors and external partners as needed.
• Conduct research on various topics and compile relevant data.
• Manage and update databases or spreadsheets.
• Organize and maintain digital files and records.
• Visit Walmart or other local stores for tasks such as product checks, inventory management, or mystery shopping.
• Provide detailed reports and feedback from in-store visits.
• Support general administrative functions and help ensure tasks meet deadlines.
• Use Microsoft Office, Google Suite, and digital communication platforms to complete and coordinate work.

• Location: Must be based in the United States.

• Communication: Strong written and verbal communication skills.

• Technical: Proficiency with Microsoft Office Suite, Google Suite, and virtual assistant tools.

• Organization: Excellent time management and multitasking abilities.

• Experience: Administrative or virtual assistant experience is a plus but not required.

• In-person: Ability to visit Walmart and other local stores as needed.

• Equipment: Access to a personal computer and stable internet connection.

• Work mode: Hybrid (remote work with occasional in-person local store visits).

• Schedule: Flexible hours; full-time, part-time, or side job options.

• Compensation: Annual bonus typically 10–20% of base salary.

• Hiring process: AI tools may be used to assist screening, but final decisions are made by humans.