Sales Support Specialist (Salesforce)

Trinetix, a leader in global connectivity with over 30 years of experience, is seeking a Sales Support Specialist (Administrator) to join their team. This role involves providing administrative and operational support across pre-sales and post-sales processes to empower sales teams and enhance customer experience. You will enable account managers and sales representatives to focus on building relationships and driving business growth across 129 countries.

• Provide administrative support to account managers and sales teams
• Ensure accuracy of customer order data for Billing, Delivery, and other departments
• Manage billing profile changes, novations, credit notes, and site code updates
• Validate invoice dates and billing amounts
• Support internal projects requiring sales administration expertise
• Take ownership of administrative processes that impact sales operations
• Solve complex administrative challenges and contribute to process improvements

• 3-5 years of business experience in a sales support or administrative role
• Experience with CRM systems (Salesforce required)
• Proficiency in MS Excel
• Strong communication skills and fluency in English (spoken and written)
• Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk)
• Experience in data entry and quality assurance
• Nice-to-haves: Telecom industry experience, University degree

Expected to work in a dynamic international environment with cross-functional team collaboration. Support roles spanning pre-sales and post-sales processes across global markets.