Scheduling Assistant

Summary

A virtual dermatology care provider seeks a Scheduling Assistant to support medical, surgical, and cosmetic dermatology services. The role involves scheduling appointments, managing patient communications, and documenting medical history in a remote healthcare environment.

What you'll do

Assist with scheduling and contact center activities; answer inbound calls to schedule appointments for new or existing patients at all locations; collect and document patient medical history into the electronic medical record (EMR); perform other duties as assigned

Requirements

High school diploma or equivalent; healthcare-specific training preferred but not required; friendly, polite, and professional demeanor; strong written and verbal communication skills; empathy and caring attitude toward patients; self-motivated, detail-oriented, and able to work independently; ability to maintain strict patient confidentiality and adhere to HIPAA laws; reliable high-speed internet connection and quiet private workspace; must live in Mississippi

Conditions

Remote work with equipment provided (secure laptop, monitor, headset, webcam); full-time schedule Monday through Friday 11:00 AM to 7:15 PM CST, plus one Saturday every 8 weeks from 6:45 AM to 12:45 PM CST