Business Intelligence & Digital Analyst

Macy’s, America’s Department Store and a leading NYC-based digital retailer, is hiring a Business Intelligence & Digital Analyst on the Digital Analytics team in New York. This role serves as the technical driver of a data-driven culture by developing data pipelines and dashboards that support daily digital operations and decision-making.

• Design, build, iterate, and maintain scalable dashboards to provide real-time visibility into digital performance (e.g., Tableau/Power BI).
• Develop and optimize SQL queries to extract, transform, validate, and ensure accuracy of data from multiple databases and environments.
• Research, map, and document data dependencies and data flow across internal systems and third-party tools (e.g., Adobe Analytics) to ensure reporting consistency.
• Translate business questions into technical logic and deliver production-ready metrics and reports.
• Monitor data integrity across reporting suites; identify and resolve discrepancies in pipelines and visualization layers.
• Support data literacy and enable self-service analytics by training and assisting business users with tools and dashboards.
• Collaborate with analytics, engineering, product, and business stakeholders to deliver actionable data solutions aligned to strategy.

• 3+ years of experience analyzing data and building comprehensive dashboards in an enterprise setting.
• Strong command of SQL and experience working with large-scale data warehouses for querying, transforming, and validating data across multiple sources.
• Proficiency with dashboarding and visualization tools such as Tableau, Power BI, Adobe Analytics, and Excel.
• Experience with Python.
• Ability to trace metrics from dashboards back to source systems and understand underlying logic.
• High attention to detail and commitment to data accuracy across platforms.
• Strong communication skills and ability to translate complex data concepts into clear, actionable insights; effective cross-functional collaboration.
• Curious and proactive mindset; interest in exploring emerging technologies (e.g., AI agents, advanced analytics platforms).

• Full-time schedule.
• Location: New York (on-site expectations not specified).
• Competitive pay; eligible for performance-based incentives/bonuses.
• Benefits may include medical/vision/dental/life/disability insurance options, 401(k) with match, paid time off, eight paid holidays, merchandise discounts, annual merit review, Employee Assistance Program, tuition reimbursement, learning and leadership development, Colleague Resource Groups, and volunteer opportunities (eligibility requirements may apply).