Mind Friend
Psychologist Assistant (Remote)
Summary
Mind Friend is a fast-growing telehealth platform providing compassionate, accessible psychological support remotely. The Telehealth Psychologist Assistant supports licensed psychologists by serving as the first point of contact for clients and keeping clinical operations running smoothly.
What you'll do
- Guide new clients through onboarding and intake, ensuring paperwork, consent forms, and assessments are completed before the first session.
- Coordinate calendars, schedule appointments, and manage cancellations and rescheduling for multiple psychologists.
- Provide virtual room and technical support by troubleshooting video, audio, and platform connectivity issues before or during sessions.
- Assist with clinical administration by preparing session materials, organizing electronic health records (EHR), and proofreading non-clinical documentation.
- Respond to patient inquiries via email and secure messaging with warmth, professionalism, and promptness.
- Maintain strict confidentiality and perform tasks in compliance with HIPAA and other patient privacy regulations.
Requirements
Experience: Minimum 3 years as a psychology assistant, psychiatric technician, medical assistant in mental health, or similar clinical support role.
Education: Bachelor’s degree in Psychology, Social Work, Counseling, or a closely related field.
Technical: Proficiency with telehealth software, electronic health records (EHR), and secure communication platforms.
Soft skills: High emotional intelligence, active listening, calm and supportive demeanor with individuals experiencing distress.
Compliance: Strong understanding of HIPAA guidelines and best practices for patient data security.
Conditions
Location: 100% remote (work from anywhere).
Schedule: Flexible scheduling options.
Employment type: Full-time or part-time.
Compensation: Competitive; salary commensurate with experience.
Benefits: Home office stipend for ergonomic and secure remote workspace setup.
Growth: Continuous learning and career advancement opportunities in digital mental health.