Senior Director of Operations

Summary

**Senior Director of Operations** **Industry:** Crypto / Digital Assets / Financial Services **Location:** United States (Hybrid / On\-site / Remote, depending on business needs) **About the Company** We are a fast\-growing company operating at the intersection of cryptocurrency, digital assets, and financial services. Our mission is to build secure, scalable, and compliant infrastructure that enables institutional and high\-net\-worth clients to access the digital asset economy with confidence. **Role Overview** We are seeking an experienced **Senior Director of Operations** to lead and scale our operational functions across the organization. This role will be responsible for overseeing day\-to\-day operations, optimizing internal processes, managing cross\-functional execution, and ensuring operational excellence in a highly regulated, fast\-paced crypto\-financial environment. The Senior Director of Operations will work closely with executive leadership and serve as a key driver of operational strategy, execution, and risk management. **Key Responsibilities** * Lead and oversee all operational functions, including internal processes, workflows, controls, and performance management * Design and implement scalable operational frameworks to support business growth and regulatory requirements * Partner with Finance, Compliance, Legal, Technology, Risk, and Trading teams to ensure seamless cross\-functional execution * Establish and monitor operational KPIs, SLAs, and performance metrics * Identify operational risks and implement mitigation strategies aligned with regulatory and compliance standards * Manage vendor relationships, third\-party service providers, and operational outsourcing partners * Support operational due diligence, audits, and regulatory examinations * Drive process automation, efficiency improvements, and system enhancements * Build, lead, and mentor high\-performing operations teams across multiple locations * Support executive leadership with operational insights, reporting, and strategic recommendations **Qualifications** * Bachelor’s degree in Business, Finance, Operations Management, or a related field; MBA or advanced degree preferred * 8–12\+ years of experience in operations leadership roles within financial services, fintech, crypto, or digital asset firms * Strong understanding of cryptocurrency markets, trading operations, custody, payments, or blockchain\-based products * Proven experience scaling operations in a high\-growth or startup\-to\-scale environment * Familiarity with regulatory frameworks (AML, KYC, compliance, internal controls) * Exceptional leadership, communication, and stakeholder management skills * Strong analytical mindset with the ability to translate strategy into execution * Experience working with global or cross\-border teams is a plus