Virtual Assistant

Novartis Norge is seeking a highly organized Virtual Assistant to provide administrative and operational support to the team. The role supports day-to-day coordination, communication, research, and reporting across remote work and occasional in-person store visits.

• Manage schedules, appointments, and communications for team members.
• Organize and coordinate virtual meetings and video calls.
• Prepare, format, and edit documents, reports, and presentations.
• Handle emails, inquiries, and client communications efficiently.
• Provide customer service via email, chat, or phone.
• Liaise with vendors and external partners as needed.
• Conduct research on various topics and compile relevant data.
• Update and maintain databases and spreadsheets.
• Organize and maintain digital files and records.
• Visit local stores (e.g., Walmart) for tasks such as product checks, inventory management, or mystery shopping.
• Create detailed reports and provide feedback from in-store visits.
• Support general administrative functions and ensure tasks meet deadlines.
• Use Microsoft Office, Google Suite, and communication platforms to complete work and stay connected with the team.

• Location: Must be based in the United States.

• Communication: Strong written and verbal communication skills.

• Technical: Proficiency with Microsoft Office Suite, Google Suite, and virtual assistant tools.

• Organization: Excellent time management and multitasking abilities.

• Experience: Administrative or virtual assistant experience is a plus but not required.

• In-person capability: Ability to visit Walmart and other local stores as needed.

• Equipment: Access to a personal computer and stable internet connection.

• Work mode: Hybrid (remote work with occasional in-person visits to local stores).

• Schedule: Flexible hours; full-time, part-time, or side-job arrangements available.

• Compensation: Annual bonus typically 10–20% of base salary.

• Hiring process: AI tools may be used to assist with application review and assessment; final decisions are made by humans.