Membership Experience Specialist

Blush is a fast-growing, high-end matchmaking company seeking a Membership Experience Specialist to support a boutique, luxury matchmaking service.

The role focuses on one-on-one onboarding and fit-assessment conversations, guiding prospects through the process while maintaining a white-glove client experience.

• Conduct onboarding conversations with prospects to introduce the Blush matchmaking process and set clear expectations.
• Assess prospect fit for high-end clients by discussing preferences, values, and overall alignment.
• Discuss potential date opportunities with prospects and gauge interest in moving forward.
• Answer questions about the matchmaking process, privacy, safety, and next steps.
• Ensure prospects feel comfortable, respected, and supported throughout the experience.
• Communicate professionally across phone, video, and text-based channels.
• Document conversations, outcomes, and key details accurately in internal systems to support matchmakers and operations.
• Maintain discretion, integrity, and professionalism in all interactions.
• Thrive in a dynamic, fast-moving environment with a self-starter mindset.

• Exceptional verbal and written communication skills; ability to adapt tone and approach to different personalities.
• High emotional intelligence and interpersonal insight.
• Conflict resolution and de-escalation skills; ability to stay grounded and diplomatic in challenging situations.
• Comfort giving and receiving feedback; ability to deliver constructive insights with warmth and clarity.
• Strong decision-making under pressure; ability to act quickly and take responsibility.
• Customer-first mentality with a commitment to excellence, trust, and long-term relationships.
• No prior matchmaking experience required; experience in high-touch client services, recruiting, luxury hospitality, counseling, or related fields is valued.

• Full-time schedule.
• Remote role listed for West Hollywood, CA.
• Pay rate: $20/hour.
• Not a 9-to-5 role; requires flexibility and a self-starter mindset.