Junior Customer Support Agent

EvaTeck is launching a new project and seeking Junior Customer Support Agents to help customers feel heard, supported, and happy across multiple channels.

• Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
• Staying in touch with the team during your shift to solve issues faster together
• Making sure each customer gets clear, friendly, and helpful responses

• Prior experience in support is beneficial but not required
• You're calm under pressure and genuinely care about helping people
• English proficiency at C1+ level in both writing and speaking is a must
• Eager to learn and problem-solving mindset

• 100% remote work - work from wherever you feel most productive
• Rotating shifts: Morning (07:00-15:00), Evening (15:00-23:00), Night (23:00-07:00)
• Extra bonuses for night shifts
• Full onboarding and training provided
• Supportive startup vibe with small team and no bureaucracy
• Room to grow and become a professional in customer support