Remote Receptionist

Invicta Software is hiring a Remote Receptionist to serve as the first point of contact for clients and partners in a fully remote setting. The role focuses on delivering exceptional customer service while ensuring smooth, professional communication across phone, email, and online channels.

• Answer and route incoming phone calls promptly and courteously.
• Respond to emails and online inquiries in a professional manner.
• Schedule appointments and meetings and coordinate calendars for team members.
• Maintain and update contact lists and client information databases.
• Assist with administrative duties such as data entry, document preparation, and filing.
• Handle requests by resolving basic issues or redirecting them to appropriate personnel.
• Ensure all communications reflect the company’s professionalism and values.

• High school diploma or equivalent (additional education is a plus).

• Proven experience in a receptionist, customer service, or administrative role.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Comfortable using phone systems, email platforms, and basic office software (e.g., MS Office, Google Workspace).

• Ability to multitask and prioritize responsibilities in a remote work environment.

• Professional demeanor with a friendly and approachable attitude.

• Fully remote role; applicants from any U.S. state/city are welcome.

• Flexible remote work environment promoting work-life balance.

• Competitive compensation package.

• Opportunities for professional growth and development.

• Supportive team culture committed to diversity and inclusion.

• Access to modern tools and resources to perform the role effectively.

• Application requires uploading a resume in PDF or Word format.