Patient Scheduler - Remote (EST) Tues - Sat

Option Care Health, the nation’s largest independent home and alternate site infusion services provider, is seeking a Patient Scheduler to coordinate and schedule clinical staff visits for patient care. The role supports nursing operations by aligning staffing availability with physician orders and patient needs while ensuring timely communication and follow-through. This is a remote role aligned to EST with a Tuesday–Saturday schedule.

• Arrange appropriate staffing for all patient care and ensure coverage across clinical areas.
• Coordinate, monitor, and schedule patient care; align scheduling needs with staffing availability.
• Contact patients and clinicians to schedule and confirm deliveries and clinical visits.
• Interpret physician orders and schedule visits according to prescribed requirements.
• Complete tasks and run reports in required scheduling and reporting platforms.
• Communicate staffing needs and requirements to management.
• Facilitate patient complaints or issues by routing to the appropriate department.
• Perform clerk/administrative functions as needed when clerical coverage is unavailable.
• Follow legal and ethical guidelines to safeguard confidential patient and company information.
• Perform other duties as assigned by nursing and operations leadership.

• Education: High School diploma or equivalent.

• Experience: 1+ year of previous scheduling experience.

• Experience: 1+ year in general office administration or a similar fast-paced environment.

• Communication: Ability to communicate effectively by phone, in person, and in writing (emails, letters, reports) with varied audiences.

• Technical: Basic proficiency in Microsoft Word (document creation and formatting, tables, layouts) and Microsoft Excel (worksheets, data entry, basic formulas, cells/rows).

• Customer service: Experience supporting internal and external customers with attention to service quality and satisfaction.

• Preferred: Prior home healthcare experience.

• Preferred: Familiarity with an electronic scheduling platform.

• Preferred: 2 years of office administration experience in a fast-paced environment.

• Schedule: Tuesday–Saturday (EST).

• Work arrangement: Remote.

• Travel: N/A.

• Compensation: Pay range $19.57–$32.63 per hour (final pay based on education, experience, skills, and internal equity).

• Benefits may include: Medical, Dental, and Vision insurance; Paid Time Off; Bonding Time Off; 401(k) with company match; HSA company match; Flexible Spending Accounts; Tuition Reimbursement; myFlexPay; Family Support; Mental Health Services; Company-paid Life Insurance; Award/Recognition programs.