Customer Support Manager

Fast-growing US-based logistics company seeking a Customer Support Manager to join an international team. No prior experience required with full training provided from day one. Role focuses on managing client and driver communications in global freight management.

• Communicate with US-based clients and drivers via phone and email
• Monitor and support the shipping process from start to finish
• Provide timely updates and feedback to clients
• Process incoming requests and resolve operational issues promptly
• Work with the CRM system and maintain accurate records

• English level B1+ (spoken and written)
• Strong communication skills and customer-oriented approach
• Ability to multitask and stay calm under pressure
• Problem-solving mindset and willingness to learn
• Motivation to grow in the logistics industry
• No prior experience required

Schedule: 15:00-01:00, 5 days per week / 2 days off

Benefits: Paid training from day one, modern office space with necessary equipment, supportive team, regular corporate events, competitive salary in foreign currency, clear career growth opportunities with most managers starting from junior roles