Administrative Assistant I

Integrated Specialty Coverages, LLC (ISC) is a growth-stage, technology and data-driven commercial MGA and insurance wholesaler focused on innovative insurance solutions. The Administrative Assistant I (Operations Office Coordinator) supports operational efficiency in the Carlsbad office by coordinating day-to-day administrative and office activities. This role helps ensure smooth office operations and a positive employee and visitor experience.

• Receive, direct, and relay incoming phone calls in a helpful and positive manner
• Manage correspondence, including emails, letters, and packages
• Maintain, stock, and order office supplies; manage supply accounts
• Coordinate office activities such as conference room bookings, meetings, visitor management, and drafting notices/memos
• Support onboarding and offboarding (workspace setup, meet-and-greets, office tours, new hire gifts)
• Facilitate equipment return and tracking and manage workspace cleanup
• Administer facility operations, including scheduling building maintenance with property management
• Organize and coordinate office events, vendor setup, and communication notices
• Assist in creating a high-engagement owner experience within common areas

• High School Diploma or GED
• 1–3 months of related experience and/or training preferred
• Minimum of 2 years’ experience in a professional business environment
• Phone system management and call routing experience preferred
• Office operations experience preferred
• Strong oral and written communication skills
• Ability to lift and move 20–30 pounds when handling supplies
• Willingness to work onsite full-time in Carlsbad, CA

• Full-time, onsite position
• Location: Carlsbad, CA
• Benefits include medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays (including 11 company-paid holidays)
• Employee Ownership Program
• Professional development opportunities
• Life and AD&D insurance
• Employee Assistance Program
• Health Savings Account with company contribution
• Short-term disability coverage
• Voluntary benefits (accident, critical illness, hospital insurance)
• Employee discounts and financial wellness program
• Additional time-off programs to support work-life balance