Data Analyst

Jiffy.com is hiring a Data Analyst to collect, process, and analyze data that drives strategic decisions across the business. The role focuses on delivering actionable insights to improve the ecommerce platform, customer experience, and overall performance through reporting, dashboards, and experimentation.

• Collect, clean, and organize data from multiple sources to prepare it for analysis
• Analyze datasets to identify trends, patterns, and insights that inform business strategies
• Create reports and dashboards to visualize key performance indicators (KPIs) for various teams
• Partner with cross-functional teams to understand data needs and provide analytical support
• Develop and maintain documentation for data processes and procedures
• Assist with designing experiments and A/B tests to improve customer engagement and conversion
• Identify opportunities for process improvements based on analytical findings

• Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, or a related field
• 3–6+ years of experience in data analysis or a similar role (preferably in ecommerce or a related industry)
• Proficiency with SQL, Excel, and data visualization tools (e.g., Tableau, Power BI)
• Strong analytical skills, attention to detail, and ability to interpret and communicate complex data
• Ability to work with large datasets and apply problem-solving skills
• Strong written and verbal communication skills for presenting insights to stakeholders
• Ability to work independently and in a team-oriented environment
• Familiarity with statistical analysis and data-driven decision-making

• Preferred:

  • Advanced SQL (complex joins, window functions, query optimization)
  • Python or R for analysis, automation, or statistical modeling
  • Data warehousing concepts/tools (Snowflake, Redshift, BigQuery)
  • Experience building/maintaining dashboards and automated reporting
  • Experience optimizing data workflows with large-scale datasets
  • Understanding of ecommerce metrics (conversion rate, AOV, LTV, retention)
  • Ability to translate business questions into analytical frameworks and actionable insights

• Hybrid work model with a minimum of 3 days per week onsite
• Total compensation may include base salary, performance-based bonus, equity, and benefits
• Medical, dental, and vision coverage (portion of premiums paid by Jiffy)
• 401(k) retirement plan
• Annual wellness benefit
• Choice of MacBook or PC laptop plus home office equipment
• Annual $200 credit for purchases on the website and team merchandise
• Annual professional development stipend