The Value Maximizer
Quality Reporting Analyst
Summary
The Value Maximizer is hiring a Quality Reporting Analyst I to execute quality checks and operational reporting while supporting accuracy across workflows. This role focuses on analyzing errors, classifying issue levels, and submitting Level III issues in JIRA for resolution.
What you'll do
Execute quality checks, operational reporting, and level analysis across defined workflows.
Classify issues and assess errors to determine Level I, II, or III severity.
Maintain trackers, coordinate issue handling, and perform peer reviews.
Upload and submit Level III issues in JIRA for resolution.
Pull, prepare, and validate reports; run UAR; evaluate impacted claims.
Support operational accuracy and reporting integrity.
Collaborate with Service Delivery and internal teams.
Requirements
Intermediate SQL skills: write, manipulate, and execute queries; export results to Excel.
Advanced Excel skills: Pivot Tables, VLOOKUP, and table creation.
Experience with ticketing systems such as JIRA (Tableau not required).
Experience in health plan/healthcare services, including QA, reporting, denial management, or data validation.
Conditions
Hybrid/remote arrangement.
If remote, must be willing and able to travel to Tampa quarterly and stay 3–4 days.
Additional travel for Growth Sessions as needed.
Reports directly to the Quality team.