Manual QA

Superscript Systems Inc. is a U.S.-based software development company specializing in AI, fintech, and blockchain solutions. We are seeking a Product QA Engineer to join our technical team working on FirstTouch, a fast-paced sales orchestration product integrated with HubSpot. You will perform comprehensive manual testing, collaborate on requirements analysis, and ensure reliability of our web platform while advocating for exceptional user experience.

• Perform end-to-end manual testing of web-based SaaS applications and complex automation workflows
• Collaborate with UI/UX Designer and Product Managers to analyze requirements, identify gaps, and suggest improvements before development begins
• Identify, document, and track bugs using Jira with clear reproduction steps
• Create, maintain, and manage test documentation including test cases, checklists, and test plans using Qase
• Review designs in Figma and provide QA feedback on user experience and logical consistency
• Perform API testing using tools like Postman and utilize browser developer tools for debugging
• Estimate testing efforts and track changes via Bitbucket as a quality gatekeeper for rapid deployments
• Help optimize testing processes to reduce delivery bottlenecks without sacrificing quality
• Use AI tools for test case generation and requirement analysis

• 2+ years of experience in Manual QA testing for web applications or SaaS products
• Strong understanding of client-server architecture and basic API testing experience (Postman)
• Proficiency with browser developer tools (Network, Console, etc.)
• Hands-on experience with Jira, Bitbucket, Figma, and test management systems (Qase, TestRail, or Zephyr)
• Ability to estimate testing efforts and create structured test documentation
• Basic SQL knowledge or experience with data validation
• Experience using AI tools for daily tasks (ChatGPT, AI code assistants)
• Strong destructive thinking and product mindset focused on user journey
• Curiosity, attention to detail, and ability to explore complex backend integrations
• Clear communication skills and ability to provide tactful feedback to designers and developers
• English language proficiency B1+ or higher
• Nice-to-Have: Experience with HubSpot, CRM systems, or Sales Tech tools; interest in test automation with TypeScript/Playwright

Work alongside a Product Quality Analyst, UI/UX Designer, and Engineering team. Participate in rapid feature releases and shift-left quality practices integrated into the product lifecycle. Role involves collaboration across technical and product teams.